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Shipping Policy

Order Processing

Please allow 2 to 4 business hours for us to process your order. Expect an email within 4 business hours to let you know your order has been processed.

Pickup and Delivery Options

Pickup

Orders can be picked up between 9am and 6pm Monday to Friday and 9am to 1pm Saturday, excluding public holidays. We will contact you when your order is ready for pickup.

Local Delivery

We offer free local delivery within 5 miles of the pharmacy and $5 delivery between 5 and 10 miles of the pharmacy.

During checkout, enter your delivery address and choose the ‘Ship’ delivery option then one of the Local Delivery shipping method.

Free local delivery is only available for delivery addressed within 5 Miles of our pharmacy. We will contact you if you choose this shipping option and it does not apply to you. You will be expected to pay the difference in shipping cost before your order is delivered.

$5 delivery is only available for delivery addressed between 5 and 10 Miles of our pharmacy. We will contact you if you choose this shipping option and it does not apply to you. You will be expected to pay the difference in shipping cost before your order is delivered.

Orders placed before 10am during pharmacy hours (9am and 6pm Monday to Friday and 9am to 1pm Saturday, excluding public holidays) will be delivered the same day. Orders placed outside of these hours will be delivered on the next day we are open.

Shipping

We offer $10 flat rate shipping to customers in USA.

Note additional shipping charges may apply for specific products or volumes.

We also offer free shipping for orders over $100.

Orders are generally shipped within 1 business day using UPS.

Exceptions

We do not ship outside of the United States and do not deliver prescriptions out of Texas. We will cancel and refund any orders with a delivery address outside our designated shipping area.

Some pharmacy items require special shipping and handling or may not be shipped to all locations. We will contact you if there is an issue with your order.

General Terms

We reserve the right (in our absolute discretion) to refuse to supply any product that we consider may constitute a health hazard or to supply what we consider to be excessive or unnecessary quantities.

We may require you to provide additional verification of information prior to accepting any order. Your order is deemed to be accepted only when our pharmacy has received all the information we require from you.

Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in processing, pickup, shipment and delivery. If for any reason a product is not available, you will be contacted as soon as possible to advise you of any delay in delivering the product.